Google Glasses Separation Syndrome

Google Glasses and dozens of other brands of Augmented Reality goggles hit the road running for Christmas 2013 and over the next couple of years AR applications went from Wow to business as usual. Today people look at you sideways in many cities if you aren’t wearing glasses. But there has been a downside.  People can’t bear to be without them.

 Not that long ago people had separation anxiety when they didn’t have their mobile with them, then their smartphone. Now its their AR glasses. Hospitals and A&R clinics are reporting many people are presenting with a feeling of vertigo with some patients reporting in an almost psychotic state, saying they feel they have been detached from the real world.

Others are describing the real world without AR glasses as flat, 2 dimensional, when they don’t have access to features they take for granted such as information about locations, deals, games and access to their friends via social media, the ability to take pictures or view them. Many find it difficult to function because they now rely on their glasses to tell them everything from the names of people they ‘know’ through facial recognition (including information on their last point of contact, meeting, email) to public transport timetables or driving directions. They no  longer seem to have the ability to cope without this information beaming onto their eyeballs. The are unable to make decisions and are so used to large volumes of information at their fingertips that they are suffering from sensory deprivation with their eye-wear.

Insurance companies who have benefited from knowing much more about their clients, have been caught by surprise and won’t pay out on claims until the Syndrome has been recognised as an official condition and because they AR glasses are now a way of life, no one really has answers on what to do next.

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Long Bay Finally Gets Ferry Wharf Approval

Transport Auckland finally bowed to pressure and has approved a Ferry Terminal installation to cope with the gridlock after heated protests from residents of the new Long Bay development. 

Long Bay DevelopmentLong Bay was highlighted by former Prime Minister John Key as a sign of growth and opportunities for the construction industry back in 2013. It started with 2,500 houses housing an average of 3 people. Then they opened up 3 more subdivisions and another 23,000 people moved into the area.

With 30,000 more people trying to make the trip to school and work, combined with people from all over Auckland heading to and from one of the most popular beaches in Auckland, the roads have been gridlocked. Minor widening of the local roads hasn’t appeared to make any difference.

Jaap Botha one of the early buyers said “This was our dream purchase. A beautiful new home with views of Auckland Harbour. The problem with it is that I hardly get to enjoy it. In order to get to work in the city I now have to leave home at 6 AM to get to the office by 8 and more than half of that time is spent getting from home onto the motorway on-ramp  The total distance is only 21 km!

“By the time I get home its nearly dark. Four hours of commuting at an average speed of just over 10 km per hour is enough to raise the stress levels far higher than the benefit of living in a nice area like this. Property values are going down because buyers don’t want to spend 4 hours in their cars every day either.”

Auckland Transport advised that ferries should be operational from the new Long Bay ferry terminal within 18 months. Locals say this is something they will look forward to, but many will have left the area by then.

Health Problems Caused by Augmented Reality Glasses Over Usage

ARGOS (Augmented Reality Glasses Overuse Syndrome) has recently been identified by the Mental health Research Centre  in the USA. People are being bombarded with constant data being displayed on their glasses and the subsequent dopamine overload is having serious consequences on the health of many users of this technology.

Dr Louis Hatmaker, a social scientist with the New Zealand founded Imersia AR, a sister company to the well known Imersia Tourism Limited said from their Auckland AR Lab that this was not unexpected given the huge volume of big data available and was in fact one of the reasons that Imersia developed its Calm Tech, to ensure that people’s eyes and brains were not bombarded with information overload.

Hatmaker said “What we didn’t anticipate in the early 2010’s was the Dopamine factor. Effectively people found the use of AR glasses extremely enjoyable.  The ability to control the glasses just by looking at them and getting a wealth of information, everything from facial recognition and identifying information about every building, business you could see was overwhelming. In a similar way to playing computer games (which of course hundreds of thousands of people now do using AR glasses sic) every time a result was presented on the lens, the user got a squirt of dopamine from their brains as a reward. Dopamine is like a natural opiate and makes you feel good. The user feels excited and becomes addicted to the use of the glasses. When they are not wearing them, they become bored and listless, affecting their relationships with other people and their ability to concentrate. We are particularly concerned with children and teenagers whose brains are still developing.”

Imersia has developed technologies to reduce the amount of information delivered through AR Glasses by making information contextually relevant and personalised. Effectively you get the information you want, when you want it, but you don’t get all the spurious information that has no relevance to you, even if it might be interesting.

Who will the future leaders be? perhaps Sight?

Are domestic Robots Spying on You?

Back in 2012 an article featured widely in the press, quoting the CIA Director David Petraeus saying “We’ll spy on you through your fridge”.  The article talked about the Internet of Things, which effectively meant that various devices in our homes would be connected to the Internet. The result of this would be that organisations like the CIA could potentially get a wealth of information about what is going on in people’s homes and workplaces, without having to break and enter in order to install cameras and other ‘spy’ technology.

Most people weren’t even aware at the time that they were actively and publicly investing in  hi-tech start-ups and developers through their investment company In-Q-Tel. Great that they are though, because it offers the opportunity for a lot of new technology to be developed for all to benefit from. A huge number of the technologies that we ‘enjoy’ today were the result of World War II and the space race. For example IBM built a computer in 1944 funded by the US military which needed a large scale automatic calculator that could rapidly perform an enormous number of ballistic calculations. You wouldn’t be reading this blog if it weren’t for the transformation of the world brought about through computing and communications technologies.

domestic-robot-lawn-mowerToday we have technology in the home that talks to our mobiles and allows us to automatically replenish our pantries, control the home climate, see who is on our doorstep and if appropriate let them in, even if we aren’t home.

I used to hate lawn mowing, but now it is a breeze.

VacuumThe vacuum cleaning is now done while we are out of the house so I don’t have to listen to that horrible sound and it even empties itself.

Many people in Korea and Japan  have had domestic robots doing their chores for many years and countries like the US are following at a rapid pace.

Most of these devices are manufactured in Asia and there are now concerns that these devices, which use cameras to understand their surroundings in order to be able to function, are transmitting this data to sources other than those required in order to ensure they are functioning correctly and have the latest firmware updates. Stories have started to come out in recent times that not only are our domestic agencies able to see what is going on in our homes, it may be that foreign powers from the countries where they are being manufactured also have that capability.

Have countries like Korea and China created Trojan Horses that we have joyfully invited into our homes? What are the implications of this? I’d welcome your comments? I’ve always been into gadgets and I love my connected home which allows me to focus my time on things that I want to do, rather than have to do and I doubt I am of interest to anyone. But what about the homes of politicians, industry leaders and those who may have something to hide?

Loving the Auckland Ferry Commute

I once said that I would never commute across the bridge any more for any job. Spending an hour each way from home to work just didn’t make sense, what a total waste of time. Well almost, because I used to listen to podcasts on the way that I might not have made time for otherwise, but I have to say I hated it.

Then with the increase in population and the lack of initiative and imagination from Council, NZTA and Government in creating a decent mass transit system it become an hour and a half each way at peak times and still an hour each way in off peak. When Imersia was a relatively small company, it wasn’t such a problem because I could start work from home and head in the office once the traffic died down, but these days it doesn’t really die down at all.

The book Urban Legend that came out back in ’12 said it all. What would Auckland have been like if they had listened to Robbie? We could have been a phenomenally successful city. But we didn’t and now we have a nice ring system that travels at 10km an hour at peak and the Northern Motorway slows to 8km per hour. I used to feel like hopping out of my car on the motorway, leaving it there and running home.

Heading to Long Bay on the Ferry After Work

Then they managed to give the PC brigade the slip and followed the example of Sydney and put ferry wharf’s into Long Bay, Browns Bay and Takapuna and it was problem solved. Our offices are in the Viaduct and commuting is now a pleasure. I walk down to Long Bay, unless its raining, then I park my car in the ‘Park and Cruise’ just up from the beach. I have a flat white on the ferry and clear my inbox using their WiFi, whilst enjoying our awesome coastline on the way into town.

On the way home, especially in winter, I get to enjoy the beautiful city lights, instead of inhaling diesel fumes on the clogged motorway. I just have to wonder why they didn’t do this years ago. More people get to enjoy our North Shore beaches, the wharf’s are great for fishing and strolling along and there are less cars on the motorways. It cost a hell of a lot less to build too.

 

 

Production of New Zealand Bank Notes Continues Decline

Cash

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Remember cash? Do you still carry any? In the last few years with eMoney it has almost become non existent. New Zealand was one of the first countries to adopt EFTPOS as a way to reduce the risks and costs around cash management many yeas ago.

With so many people buying everything from groceries to electronics online or on finance, cash has become almost a thing of the past and something Kiwi travellers now find quite novel when we travel overseas.

It has been very interesting for the Government to deal with because in many cases where goods are purchased from overseas, they miss the opportunity to charge GST or other duties when parcels come from overseas in the mail.

New forms of virtual money have appeared and companies like Google, Facebook and Zynga have started creating their own value systems and many new barter organisations have appeared, while the old vanguards such as Bartercard are growing in popularity.

The old system of cash jobs, the grey market is probably the main area still propping up physical currency at all because even money transferred via eWallets through intermediaries such as the Telcos  is still auditable. Out of interest, New Zealand hasn’t minted 5 cent coins since 2004, 20 cent coins since 2008 and the number of bank notes produced has been in decline at a rate of over 10% p.a. since 2010 even though our population has grown dramatically with increased immigration.

It is expected that within another 20 years bank notes and coins will become collectors items and future generations will look at them as an interesting historic item and wonder why anyone ever bothered with them.

My Grocer is Getting Social With Me

Back in the day, when I was a toddler, the grocer was like a family friend. When we went into the supermarket, the butcher would see us coming and set his slicer to thinnest mode and get ready to cut some veal for Wiener schnitzel, just as my mother liked it, he would chew the fat with her and give me a saveloy.

Grocer’s over time became more impersonal and started focusing more on customer acquisition with ads and inserts in newspapers and local rags. Then of course subscriptions to the NZ Herald died down to a trickle and they went to a wireless subscription model, which started with a free Kindle for a 2 year subscription and the local papers are down to 1 per week if you’re in a well populated area.

Impersonal probably isn’t fair because of course I now have a tablet magnet mounted on my fridge which the F&P fridge scanner talks to and that send the order direct to my local Countdown  supermarket for pick up (if I want to touch and feel the fruit or extra little things) or home delivery. The tablet is connected to the home network and lets us watch cooking lessons, checking if we need any of the ingredients to be added to the shopping list, as well as the usual things like streaming music, TV, Skype, internet etc.  just as the other tablets around the house do.

Anyway, I was talking about the switch from acquisition to retention, or back to basics, but using modern technology. I was getting frustrated with the construction at our local supermarket, but am now so impressed with the way they have embraced social media in and out of the store with their new studio. Well it looks like a recording studio, but basically it has no window, so that you can talk to the guys while they are running Facebook, Foursquare Check-In Deals and Twitter campaigns with big video projector displays on the wall showing discussions they are having within and outside of the store.

These people are getting to know real customers and having relationships with them, generating loyalty that reminds me of the way grocers used to do it back in the day.

I remember the story that a friend told me many years ago, of how she went to Lincoln North Pak N Save with twin girls who were really hard to manage. The owner John Street went to her, gave her his business card and said to call him personally and he would arrange for someone to entertain the twins while she was shopping.

I spoke to him subsequently, although he didn’t know that I knew them personally and he explained. A loyal customer like her who spends around $150 a week (I know it was a long time ago) is worth more then $23,000 over 3 years. Now if you think about what it costs to get a new customer, an investment in social media, taken from what they used to spend on daily newspaper advertising isn’t much is it?

My Toilet Says I Don’t Drink Enough Water

I remember back in the days when I used to visit Tokyo regularly and the ToTo toilets at the Tokyo Hilton in Shinjuku had seat warmers and ‘showers’. It was cool novelty value although I never thought I’d have anything like that myself.

Today many of us live in Smart Homes where M2M communication between appliances is pretty normal. Hard to think back to the day when I thought I was really cool having Cat 1 cable with double jack points throughout my house.

Now we have the smart fridge sending a grocery list to our mobiles, the heat pump notifies us that the temperature in the lounge is only 13 and given that my car GPS telematics system has told the that I am heading in the direction of home, it prompts me to turn the home climate control on to a comfortable 21 degrees.

As to the new toilet, I have a wife who can tell me that I don’t drink enough water and I’m not sure I need the toilet analyzing my urine every time I take a pee. Of course if I had Crohn’s Disease, Diabetes or some other ailment, it might be handy, but otherwise a toilet that does poo analysis is really a bit of a stretch in the motion sensor department.

It started with the smart scales which monitored our weight as we were dieting and gave each of us a weekly graph of our weight and BMI on the iPad diet app, but I thought it was a bit OTT when the toilet started notifying us of our weight as well. Of course it did validate my theory that I weighed more prior to my morning constitutional than after.

I’m just not sure that I really need to be sitting in a business meeting, checking a notification coming through on my iPad telling me that my pregnancy test was negative. I don’t know where my daughters get their sense of humor from, but it seems they have hacked my toilet password.

Surrounded by Screens From Bed to the Stage

I woke up Sunday morning (only just morning it was 11:30AM, the night after an awesome gig I played in town last night) to the melodic song of the Tui and chirrup of the Fantail I had sampled in my front yard on my iPhone last weekend, played through the bedroom surround speakers, all but invisibly mounted in the ceiling corners of my bedroom walls.

I tapped on the bedside touchscreen, programming a flat white coffee to be ready in 20 minutes after I had my shower and selected the Billboard Country Top 100 to start playing in the bathroom, hoping there might be some new songs heading into the Top 10, like ‘If You’re Listening’, which I finally sold to Kelly Clarkson for her latest album. I swiped 23 degrees for the bathroom climate control and headed in for a shave. Hey, its winter and I like to be warm alright?

I could smell the aroma of the fair trade beans from my coffee as I walked into the dining room and flipped on my HoloDesk to check for news and see what my friends were up to this morning, thinking back to what an amazing night I’d had. I loved the HoloDesk, designed by my friend Kevin Andreassand of ICE AV in Auckland, which basically gave me all the benefits of an HD touch screen, but was projected in front of me as a hologram so that it wasn’t in the way of the dining table furniture. It was controlled by voice and hand gestures and one of Dropbox my favourite new tools ( think big boys toys).

As the first sips of coffee soothed my vocal chords which I had hammered last night with some raucous blues, I went to the fridge touchscreen and got it to sync with the pantry, placing an automatic grocery order with Countdown to be delivered that afternoon between 3 and 5. I was staying in today.

I’d planned last night’s gig for over a month and on the way in to the club last night I had quickly car Skyped my friends (the heads up display switched off the video when I put the car in gear) Andres Roots (in London recording a new album) and Charly Nice ( at his home studio in virtual Düsseldorf) who were going to be playing with me remotely, one of the benefits of the UFB project that finally brought high-speed internet into NZ. They were going to be joining me for the finally at about 12:30AM NZ time, gentlemanly hours for musos who played late and got up late.

I’d sent them links to the songs I had on the proposed set list and we had agreed on enough tracks so that we could build on the mood of the audience on the night and indulge ourselves as well, after all we’re musos. They came back with suggestions and some arrangement ideas and I synced them with my band tablets and put them up on Dropbox for the rest of the band to check out.

When I got to the club, I got out the music stand tablets, checked that the WiFi network was working and synced a copy to the sound engineer so that he could see the set lists and watch the music and lyrics we selected as we went through the night, including when the international guests would be joining us. I got my guitars out, caught up with the rest of the band, we ran sound checks and then did a sound check with Andres and Charly who were going to appear life-size on plasma screens with us.

I connected my guitars to the tablet on the stand in front of me with WiFi and using more of Andreassand’s IceAV technology, selected the virtual amps and effects I wanted, dragging them together with finger motions and syncing them to the pedal box at my feet.

Relaxing before the gig, we sent music videos to each other to check out, reminiscent of back in the day when people used to text each other in the same room, used our iPhones to order some light food and drinks from the bar and shot the breeze as you do.

I guess this has become a bit of a blog about the gig, rather than the screens, but I guess we take these things for granted today. Anyway this is my blog and I’ll tell it how it is:) So the highlight of the night for me was the last track.

I got out my Gibson Firebird XV (Looks very similar to the one to the left which I captured at the Memphis factory back in 2012) tapped on the touch screen at the top of the body telling it I wanted Open A tuning and selected a phat Marshall tube amp model, got out my original Tex Morton slide that came with my Tex Morton original guitar and had an amazing slide jam with Andres in London, with Charly playing some mean honking sax from his home in Düsseldorf. That Little Red Rooster crowed like all of its Christmas’ had come at once. 

The UFB meant that there was no lag in the music even though we were playing with guys who were on the other side of the world, it was amazing. As far as the audience were concerned they wouldn’t have known that we weren’t all in the same room and of course Andres and Charly were able to see and hear everything as of they were right there on the stage with us as it was all mic’d and video cameras were beaming it all back to them.

I was buzzing as I drove home, tapped the car entertainment system to play back the last set of the gig, through the in-car 7 speaker surround system, which had been recorded and instantly uploaded to my Spotify station, then tapped into my home controller to put the electric blanket and climate control on for when I got home at around 3AM, tired and satisfied. It had been a great night.

Westfield Kills Two Birds with One Stone with EV Charging at Malls

Westfield has stemmed the tide of decreasing shoppers in malls this winter by providing dozens of Electric Vehicle charging stations at shopping malls around New Zealand and Australia. Over the last couple of years many people have been buying electric vehicles, but have found that the range of up to 160km, which wasn’t too bad during summer, reduced dramatically with the use of air conditioning and window heating to warm the car in winter.

This reduced range combined with a continuing decrease in the frequency of people going to shopping malls provided the impetus for Westfield to come up with a new loyalty program for shoppers combined with a mobile application.

Effectively by using their mobile loyalty app, shoppers are rewarded with credits they can use of various purchases, one of which can be redeemed by parking at one of the EV charging stations at the mall. This not only encourages people to visit the mall, but also to stay longer, whilst electric car owners make sure that their car is fully charged before they leave the mall. The application lets loyalty shoppers know when there is a car park available and guides them to it. It also alerts them when the car is fully charged.

A spokesperson for Westfield New Zealand said that already in the last 2 months they had seen significant use of the charging stations and many retailers, particularly fashion and the food halls and cafes have seen a regrowth in trade.

Event Cinemas have also announced that they are going to trial a number of EV chargers in selected movie theatres in Australia in conjunction with their CINE BUZZ loyalty program. Each time a CINE BUZZ member has purchased 5 movie tickets they will be entitled to a full car charge for free.